Privacy Policy
Simple Ping collects only the information used to provide, secure, improve, and understand the use of its monitoring service.
Creating an account
- When creating an account, the email of the user, and his registering IP address are recorded
Deleting an account
- The user can delete his account at any moment
- To delete, he can go under Account > Settings > Delete account
When the account is deleted, all the client's information is removed from Simple Ping:
- Account contact and activity information, including email and IP addresses
- Checker names, groups, targets, monitoring settings, and alert settings
- Downtime and recovery history, recorded failure diagnostics, captured page source, and incident descriptions
- Language, theme, grouping, and menu preferences
- Invoice, payment-status, and saved-card information held by Simple Ping
- Saved passkeys, API keys, and outstanding login or activation codes
- The active login session and browser cookies
Contact information
If you have any questions please contact info@simple-ping.com.
Website analytics
- Public pages use a self-hosted Matomo installation to measure aggregate visits and referral sources.
- Analytics is not loaded for signed-in users or on account, administration, billing, payment, invoice, receipt, or API request pages.
- Analytics cookies are disabled, browser Do Not Track is respected, and recorded page addresses and referrers exclude query values such as login tokens.
- The self-hosted Matomo server anonymizes IP addresses. Analytics data is not sold or used for advertising.